This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.



The units of ICTSAS524 Develop, implement and evaluate an incident response plan & ICTSAS526 Review and update disaster recovery and contingency plans will be delivered through a clustering assessment.